Privacy Policy

Last updated: August 2026

JF Garden Services & Maintenance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to your personal data.

Information We Collect

We may collect personal information when you contact us, request a quotation, submit an enquiry form, call or email us, or use our website.

This may include:

• Your name

• Email address

• Telephone number

• Property or service address

• Details about the work or service you require

• Information you choose to provide within an enquiry

• Technical information such as your IP address, browser type and website usage data

How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Provide quotations and arrange work

• Communicate with you about your booking or service

• Provide garden maintenance and related services

• Maintain appropriate business and accounting records

• Improve our website and customer experience

• Comply with legal or regulatory obligations

We will only use your information where we have a lawful reason to do so, including where it is necessary to respond to your enquiry, fulfil a contract, comply with the law, or pursue our legitimate business interests.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate our business, such as website hosting providers, email providers, accountants or other professional advisers. Information may also be disclosed where required by law.

Our website is hosted using Wix, which may process limited technical and website usage information as part of providing the website service.

How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purpose it was collected, including meeting legal, accounting or business requirements.

Enquiry information that does not result in work being undertaken will normally only be retained for a reasonable period unless there is a legitimate reason to retain it longer.

Your Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Restrict or object to certain uses of your information

• Request that your information is transferred where applicable

• Withdraw consent where processing relies on consent

If you wish to exercise any of these rights, please contact us using the details below.

Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

JF Garden Services & Maintenance
Email: jfgardeningservices24@gmail.com
Telephone: 07870 981743
 

You also have the right to raise a concern with the Information Commissioner’s Office if you believe your personal information has been handled incorrectly.